New Arrivals

Check out our latest products

Frequently asked questions

FAQs

Do we offer Cash On Delivery Service?

Yes. We offer Cash on Delivery (COD) service nationwide for orders under Rs. 50,000/-. Please note, we ask the customers to pre-pay the shipping costs for all orders via bank transfer before processing the order.

Why there is a 4% Tax on COD Orders?

Due to recent tax revisions implemented by the Government of Pakistan, a total tax of 4% (2% Sales Tax + 2% Withholding Tax) will now be applicable to all Cash on Delivery (COD) orders.

Do we offer warranty on our products?

"We are pleased to provide 01 - 12 - month limited warranty on our products depending on the product. This warranty excludes coverage for issues such as physical damage, burns, or mishandling. Additionally, we offer a 30 days replacement warranty for all used parts.

Are your all products bradnew?

We primarily offer brand-new products. However, we also carry carefully inspected used items. If a product is used, it will be clearly indicated in the title as a "Used Product.

Where to Contact Us?

You can contact us on our Whatsapp: 0317-3431130 Or Email us at @info@vortexgears.com for any Complains/suggestions or queries. We are here to assist!

Contact form