Frequently asked questions

FAQs

Do we offer Cash On Delivery Service?

Yes. We offer Cash on Delivery (COD) service nationwide for orders under Rs. 50,000/-. Please note, we may ask to pre-pay the shipping costs via bank transfer or wallet before the order can be processed.

Do we offer warranty on our products?

"We are pleased to provide a 3-month limited warranty on all new products. This warranty excludes coverage for issues such as physical damage, burns, or mishandling. Additionally, we offer a 1-month replacement warranty for all used parts.

Where to Contact Us?

You can contact us on our Whatsapp: 0317-3431130 Or Email us at @info@vortexgears.com for any Complains/suggestions or queries. We are here to assist!

Are your all products bradnew?

We primarily offer brand-new products. However, we also carry carefully inspected used items. If a product is used, it will be clearly indicated in the title as a "Used Product.

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